Troubleshooting Networking Issues

If you are having issues connecting either at game start or during gameplay you can try some of the following steps to help resolving the issue.

• Verify that your firewall / anti-virus software is not blocking the game. Try temporarily disabling it.

• Third party networking software such as Hamachi can cause issues. Try uninstalling / disabling this software.

• Make sure your router's firmware is up to date

• Sometimes restarting your router / networking gear can help

• If you are using Steam: Try verifying the game cache

• If you downloaded the game directly: Redownload the game

• Make sure the following network ports are not blocked and are being properly routed.

  • UDP ports 5055 - 5100
    TCP ports 4530-4532
    TCP port 843
    TCP port 4520

• If you are still having issues you can contact us at team@leafygames. If you can send us your Player.log file and let us know the region you are connecting from it would help us fix the issue. You can send us an output log file by using the instructions at this link: http://pulsarthegame.com/sending-an-output-log-file